Call Us: +971 4 2999 377
Email : info@elinxinfotech.com

A fully integrated Real Estate ERP

EPMS CRM & CALL CENTER

ePMS CRM & Call Center is a solution designed to handle complex Sales & Customer relationship management cycle in order to gain a competitive edge, win more business and ensure total customer satisfaction. It’s Web based solution gives an enterprise-wide visibility allowing user to completely access, organize and control information at any given point in time from anywhere using any device. ePMS CRM includes Enquiry Management & Follow up, Powerful Data Analysis , SMS & email broadcast, Payment reminders & alerts, Powerful search, Document Management & Task management, Integrated to Outlook & much more.

Features:

  • CRM – Customer Relationship Management completely Cloud Based
  • Automatic Feeds pushed to popular Property Portals in the Region
  • Extensive Sales & Marketing Tools like Bulk Emails, Enquiry
    Management & Marketing Analysis
  • Lead Assignment and Reassignment to individual Sales Agent based on selected Criteria
  • Ability to Organize and Manage follow-ups on Leads
  • Task Management, Customer Preferences and Activities.
  • Integrate company website to Send feeds, Listings, Capture & Store
    Enquiries automatically in the CRM etc.
  • Integrates with IP telephones or Existing PABX.
  • Track & Manage incoming and outgoing calls
  • Identify existing customers calling via the call center
  • Completely Integrated with Outlook
  • Match Property and Units
  • Available Unit Listing
  • Service Request module
  • Monitoring & Tracking Mechanism on Customer Requests
  • Manage Appointments & Retrieval of reports
  • User Role Management
  • MIS & Business Intelligent Reports exportable to PDF & Excel